Submitted by : AIT RAMDANE, Rania; BEKKOUCHE, Houda; GHEZALI, Hanane; RABHI, Zahir; Supervised by: AMALOU, HALLIL WAFIA
(HIGHER SCHOOL OF MANAGEMENT AND DIGITAL ECONOMY, 2025-06-29)
Today, e-WOM plays a big role in shaping how people see a brand, how much they trust it, and
whether they choose to engage with it. Because of its wide reach, speed, and credibility, it’s
especially influential in ...