Résumé:
The impact of electronic payment methods on the satisfaction of Algérie Poste
customers is the subject of this study, as the postal sector plays an important role
in the global economy and the daily lives of individuals. The main objective of
the study is to examine the advantages and disadvantages of the electronic
payment technology adopted by Algeria Poste and its impact on customer
satisfaction in terms of the factors that affect it. The spread of technology and the
Internet has made payment methods more sophisticated, more numerous and more
diversified than ever before, making them an indispensable means for business
and financial transfers .